FAQ

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Ordering

What kinds of payment methods do you accept?

We accept the following forms of payment:

  • Visa
  • Master
  • Discover
  • American Express
  • Paypal
  • Reignland Merch Gift Cards, E-Gift Certificates, and Store Credits issued within the United States

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Shopping

What kinds of shipping options do you offer?

Reignland Merch offers standard delivery, express delivery, and next day delivery for US domestic orders.

Where are shipping destinations?

Reignland Merch ships to all 50 US states, the U.S. territories, P.O. Boxes and APO/FPO addresses. U.S. territories include: American Samoa, Guam, Puerto Rico, and the U.S. Virgin Islands.

How do I track my package after it has been shipped?

As soon as your package is shipped, you may receive an email notification confirming the shipment. The email will provide you with the tracking number for your package and a link to the shipping carrier’s website. Track your package with the order number and email address used for your order. You can also visit our order tracking page here.

I Think My Package Was Lost Or Stolen, What Do I Do Now?

Reignland Merch is not responsible for lost or stolen packages. The carrier will generally determine if your order can be left in a safe secure place at your delivery address. If you believe your package may have been lost or stolen, please contact our customer service team so we can assist you.

Registration

Do I need to register before placing an order?

You do not need to register before placing an order. You may register as soon as you have finished shopping, or check out as a Guest. Our registration process is fast, free, and will save you time for future purchases. Follow the steps here to register your account.

How do I register?

Click here to register your account with Reignland.

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